Computing services at BCOE are distributed over Primary, Secondary and Offsite server rooms. In the event that a server room is disabled:
- Primary server room: File, Mail and Web services would be interrupted. If the interruption is determined to be for extended period, physical servers could be relocated to restore all services.
- Secondary server room: Some research servers would be affected. If the interruption is determined to be for an extended period, physical servers could be relocated to restore all services.
- Offsite server room: Disaster Recovery (DR) services would be affected.
In the event that server hardware was destroyed in the outage, the following hardware may be needed to restore services:
- Tape drive and server.
- File Server.
- A few enterprise class servers.
- A few desktop PC’s to act as servers.
- Routing / Switching equipment.
Depending on the level of damage, after new hardware is received:
- Due to tape restore time, three to four days may be required to restore data and bring up services.
- Some services may be able to be restored quickly, such as a minimal web presence.
- These are estimates based on the level of damage and the priorities set during the recovery.
In the event of a mid to long-term BCOE computer services outage, the college’s offsite Disaster Recovery (DR) location will be activated.
- Services provided at DR location (since last backup cycle)
- Email since DR activation.
- Department file server shares.
- Unix shell accounts
- Access Policy for DR location
- Only currently authorized ENGR users with an active ENGR account may access the DR site.
- All file data will be provided in a read only form, via web interface or shell account.
- Email will be offered in a web based client.
- Current access procedures can be found at https://bunkerweb.engr.ucr.edu which is hosted at our offsite DR location.
- DR site deactivation
- After normal services are restored users will have 30 days to retrieve any email from the DR site, after which it will be deleted.