BCOE Systems Troubleshooting Flowchart BCOE SystemsTroubleshooting Flowchart Dark Blue Boxes are Links Dark Blue Boxes are Links Card Access Card Access I don’t know what access I have I don’t know what access I have My card is not working My card is not working My card is damaged (you need to swipe your card several times) My card is damaged(you need to swipe your card several times) View current card access View current card access Request/Renew card access. Request completion depends on the ... Request/Renew card access.Request completion depends on the group owner / PI I want to request card access to a lab or room I want to request card access to a lab or room My access has expired (you can only access certain doors) My access has expired(you can only access certain doors) CE-CERT CE-CERT Email Todd Ambriz todd@engr.ucr.edu Email Todd Ambriztodd@engr.ucr.edu Email us systems@engr.ucr.edu include the extension date in t... Email ussystems@engr.ucr.eduinclude the extension date in the email Are you using a UCR ID card? Are you using a UCR ID card? Contact UCR and have it replaced Contact UCR and have it replaced GPP or Extension student GPP or Extension student Go to the helpdesk in Bourns A346 Go to the helpdesk in Bourns A346 Student/Staff/Faculty on Campus Student/Staff/Faculty on Campus Yes Yes No No Can’t access your ENGR Account Can’t access your ENGR Account