BCOE Systems Troubleshooting Flowchart BCOE SystemsTroubleshooting Flowchart Dark Blue Boxes are Links Dark Blue Boxes are Links Network Network My computer is having network issues. My computer is having network issues. Ensure that the Ethernet cable is plugged into both your comp... Ensure that the Ethernet cable is plugged into both your computer and the wall Still not on the network Still not on the network Email us systems@engr.ucr.edu Email ussystems@engr.ucr.edu I cannot access my BCoE files I cannot access my BCoE files Files Files Wired Connection Wired Connection Wireless Connection Wireless Connection Connect to the ENGR VPN Connect to the ENGR VPN Can’t access the internet? Contact helpdesk@ucr.edu Can’t access the internet?Contact helpdesk@ucr.edu Connect to the ENGR VPN Connect to the ENGR VPN Can access internet, but not BCOE resources Can access internet, but not BCOE resources